COVID-19 Rental & Utility Prevention Assistance Application Process
This application is available to those who live in DALLAS AND COLLIN COUNTY and have not previously received any assistance from Under 1 Roof or any other agencies distributing CARES ACT funding.
How To Apply.
Photos & Screenshots from your phone will NOT be accepted. Please submit documents in a PDF format. If you have these documents in an electronic version, proceed by clicking the yellow button.
Click the “Apply Via ZoomGrants” Button to submit an application.
RENTAL ASSISTANCE UTILITY ASSISTANCE
| Photo ID/Driver’s License | Photo ID/Driver’s License |
| Social Security Card | Social Security Card |
| Copy of Lease: 1st – 8 pages (Signed) | Disconnection Notice |
| Proof of Income (Two Check Stubs) | Proof of Income (Two Check Stubs) |
| Benefit Documents (Food Stamps, SSI, etc.) | Benefit Documents (Food Stamps, SS, etc.) |
| One Year Ledger | One Year Ledger |
| Late Notice (If you have an Eviction Notice please make sure your property will accept rental payment) | 3 Previous Utility Bills (Current and Last 2 Month’s Bill) |
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COVID-19 Financial Impact Documentation (MUST BE COVID-19 related ~ proof of documentation required) |
COVID-19 Financial Impact Documentation (MUST BE COVID-19 related ~ proof of documentation required) |
IDENTIFICATION – You must submit Photo ID’s and Social Security Cards for yourself and all other adults (18+) living in the household.
LEASE AGREEMENT – Must show name of occupants, address of property, monthly rent rate, address of landlord/apartment complex (where to make checks payable to), and signatures of tenants. For apartments it is typically 1st 8 pages of the lease. For rental homes, you will need to read the lease and submit the pages that show the information stated above.
CURRENT INCOME – You need to provide proof of current income for everyone over 18 in the household which can be ONE of the following:
- Unemployment benefit letter with payment history ledger
- One Month of check stubs from employer
- Current bank statement
BENEFIT DOCUMENTS – If you have any of the following documents, please upload them: [SNAP, SSI, SSDI, TANF, etc.]
ONE YEAR RENTAL LEDGER –You must contact your landlord/apartment complex leasing office for a rental ledger that shows at least the past 12 months of payments. If you have not lived in the unit for 12 months, submit a ledger reflecting payments since move-in date. MUST BE UP TO DATE AND SHOW UP TO TODAYS DATE.
UTILITY BILLS – (3) Utility Bills – Current & (2) Previous months. These are only required if you are also asking for utility assistance. The bill must be clear, show your name, address of property, utility account number, past due charges and current charges.
FINANCIAL IMPACT DUE TO COVID-19 (Applicants are required to provide documentation to show financial impact due to COVID-19):
- Business Closure/Non-Essential Job Loss – you will be required to submit one of the following documents:
- Proof of unemployment benefits with payment ledger
- Last (2) paychecks with full pay (pre COVID) and current (2) paychecks with decreased pay (after COVID)
- Letter from employer stating loss of job/loss of hours due to COVID
- Self-Employed applicantsmust provide documentation to show the difference of income before and after being financially impacted by COVID-19. Documentation of required business closing and pre/post COVID banking account statements required to fulfill this requirement.
- School Closure – you will be required to submit one of the following documents:
- Letter from school stating child is enrolled in virtual learning
- School closure email or letter
- Bill(s) showing increased child-care costs
- Self-isolation, self-quarantine, or illness – you will be required to submit one of the following documents:
- Proof of positive COVID test + Letter from job/doctor stating you were required to be placed in quarantine.
- Hospital release form stating you were in the hospital due to COVID
- Medical paperwork from doctor stating high risk for contracting COVID
- Medical paperwork from doctor regarding mental wellness was impacted due to COVID
Photos & Screenshots from your phone will NOT be accepted. Please submit documents in a PDF format. If you have these documents in an electronic version, proceed to grant zoom. Click the button above. If you have documents in a hard copy, please utilize the following apps to scan your documents to a PDF format:
1.) Microsoft Office Lens: (Android/Apple)
2.) CamScanner: (Android/Apple)
3.) Adobe Scan: (Android/Apple)
I’VE APPLIED, NOW WHAT?
Submitting an application does NOT guarantee funding. The timeline from application submittal to funding is approximately 2 to 3 weeks.
Funds are reserved once:
- Eligibility is established
- Complete supporting documentation has been submitted and verified
- Funding decision has been made.
Promptly completing your application and uploading all required documents will expedite your application. Due to the volume of applicants, there is no need to call to inquire the status of your application. You will be contacted as soon as your application is reviewed.
Once your application is reviewed, a case manager will contact you to schedule a zoom interview. Please download Zoom (hyperlink), a HIPPA complaint video conferencing app in order to meet with a case manager.
Once your interview is complete and qualifying documents are received and approved, Under 1 Roof’s Case Management team will process your application.
HOW TO CHECK MY APPLICATION STATUS:
If you have questions regarding your current application log into your Zoom Grants account and click on “CONTACT ADMIN” on the top options bar to contact your assigned Case Manager. If you have general questions, contact [email protected].