Employment Opportunities

Under 1 Roof is guided by a deeply caring and concerned board of directors who provide direction, foresight, and wisdom to help us better serve homeless families and individuals.

Under 1 Roof seeks people who are committed to our mission and interested in a challenging career helping the homeless population in Dallas County.

Employment/Internship opportunities will be posted on our website.  Listings are updated regularly, so please check back soon.

To Apply for a Position with Under 1 Roof:

To apply, please click here to download and fill out an application. Then upload your application, resume, and cover letter (Specifying desired position) below. Please email Kimisha P. kpeterson @ under1roofdallas.org for technical assistance. Your application, resume, and cover letter must be uploaded in PDF.

To be eligible to apply for a posted position, you must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, be an employee in good standing in terms of your overall work record.

Under 1 Roof is an equal opportunity employer.

Submit your documents in PDF form here:

Click or drag files to this area to upload. You can upload up to 10 files.
Only completed applications will be accepted. Be sure to submit the application and all supporting documents.

Open Positions

POSITION DESCRIPTION: Prevention Case Manager

Job Status: Full-Time

Pay Status: Exempt, Salaried

POSITION SUMMARY

The Prevention Case Manager will under general supervision, provide case management along with service and resource coordination in a human services environment, particularly with clients that are low-income and in crisis or emergency situations. Case Manager will assist participants in connecting with and support from established agencies, charities, and government programs. 

Education: Master’s Degree in Social Work or related field preferred

Experience:  At least two (2) years of experience in social case work, counseling, eligibility determination, social service or community resource referral, or closely related work.

Licensure/Certification: Current Texas Social Work license preferred but not required

Additional Requirements:  Must be proficient in MS Word, Excel, and Outlook. Ability to communicate effectively with a diverse audience. Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.

PRIMARY RESPONSIBILITIES

This section describes the primary responsibilities of an employee in this position. Please note: The primary responsibilities of this position are not limited to this list.

  1. Conducts phone intake assessments and in-person appointments.
  2. Manages documentation for organizational purposes, as well as management and reporting for federal and non-federal grants.
  3. Counsels clients and/or their families to facilitate achieving service plan goals, developing life skills, and/or sustaining financial stability, conducts activities and monitors the service environment in a manner to maximize client success and well-being.
  4. Attends community meetings that pertain to resources specific to prevention services.
  5. Ensure contract compliance and verify participants eligibility for program services.
  6. Network with community agencies for the purpose of obtaining information & coordinating service referrals.
  7. Work closely with case managers, outreach workers, interns and volunteers to identify and access services and resources to help each participant meet their individual needs.
  8. Help to resolve issues and develop solutions for continued success.
  9. Maintain current documentation and records of encounters, assessments and referrals, as well as other statistical data required by the program.
  10. Familiarity with community resources for homeless participants and procurement of new resources.

Other Job Duties:

  1. Works with community partners to maximize the assistance for clients.
  2. Advocates on behalf of clients and families for services, basic needs, and other related  
  3. Works directly with the finance department for proper management and payment of      services to landlords and utility companies.
  4. Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.
  5. Conduct comprehensive, client-centered social work activities in accordance with best
  6. Stay abreast of community resources and procedures for referring clients to appropriate
  7. Performs other duties and assumes other responsibilities as assigned by supervisor.

 

KNOWLEDGE, SKILLS, AND ABILITIES

This section describes the knowledge, skills and abilities an employee in this position should currently possess. Please note: The knowledge, skills and abilities required for this position are not limited to this list.

  1. Knowledge of computers and software applications.
  2. Skill in organizing and prioritizing workloads to meet deadlines.
  3. Skill in telephone etiquette and paging procedures.
  4. Effective oral and written communication skills.
  5. Ability to communicate effectively with participants and service providers.
  6. Ability to adhere to safety policies and procedures.
  7. Ability to use good judgment and to maintain confidentiality of information.
  8. Ability to work as a team player.
  9. Ability to demonstrate tact, resourcefulness, patience and dedication.
  10. Ability to accept direction and adhere to policies and procedures.
  11. Ability to work in a fast-paced environment.
  12. Ability to react calmly and effectively in emergency situations.

PHYSICAL, MENTAL, AND SPECIAL DEMANDS

This section describes the physical, mental and other special demands of this job. Modifications to the manner in which this job may be performed will be reviewed periodically.

  1. Ability to work a 40-hour week.
  2. Ability to walk, sit and stand for long periods, up to 8 hours.
  3. Ability to use both hands in fine and gross manipulation of small tools (copier, computer, telephone).
  4. Ability to see well enough to read handwritten and typewritten material.
  5. Ability to hear and speak well enough to communicate via phone.
  6. Ability to spend 90% working time in environment of continuous moderate voices and office machine noise typical for business office atmosphere.
  7. Ability to handle a variety of repetitive tasks.
  8. Ability to work with participants who may be mentally ill or inebriated.
  9. Ability to work evening hours and weekends as needed.

 

MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES

This section describes the machines, tools, equipment and other work aides an employee in this position must be able to use.

  1. Copy machine.

 

  1. Calculator/10-Key
  2. Policies, procedures, plans, and program manuals.

 

POSITION DESCRIPTION: Rapid Rehousing III-G Case Manager

Job Status: Contract, Full-Time

Pay Status: Exempt, Salaried

POSITION SUMMARY

The Rapid Rehousing Case Manager will provide intensive case management with chronically homeless participants, requiring knowledge of and experience in Housing First, Mental Health, Addictive Disorders and Benefits Eligibility, especially as it relates to the homeless.

This position involves moving homeless program participants from the streets, into rapid rehousing housing. Case Manager is responsible for helping participants achieve successful placements, connecting participants to mental health and substance abuse treatment resources, and provide on-going housing stabilization supports. 

Case Manager will assist participants in connecting with and support from established agencies, charities, and government programs.  The case manager position and while housing case management will be the primary focus he/she will also be responsible for engagement, as needed.

QUALIFICATIONS

Education: Bachelor’s degree in Social Work or related field required. Master’s Degree preferred.

Experience:  One (1) year experience in case management working with homeless population. Licensure/Certification: Current Texas Social Work license preferred but not required

Additional Requirements:  Must be proficient in MS Word, Excel, and Outlook. Ability to work occasional flexible hours as requested. Must have a valid driver’s license, insurance and reliable transportation.  Willing to transport program participants. Willing to work with chronically homeless individuals with disabilities (physical, mental and/or substance abuse) who may or may not have criminal backgrounds. SOAR & Motivational Interviewing trained

PRIMARY RESPONSIBILITIES

This section describes the primary responsibilities of an employee in this position. Please note: The primary responsibilities of this position are not limited to this list.

  • Provide intensive case management services to participants using a housing first model.
  • Conduct office visits and home visits.
  • Responsible for conducting intake and assessment, developing individualized short & long-term plans.
  • Conduct benefits eligibility screening
  • Assist participants with obtaining income, education/training, and treatment, as needed.
  • Assist participants in obtaining required critical documents.
  • Assisting participants with Documentation of Priority Status (DOPS).
  • Provide outreach and engagement to unsheltered homeless, as needed.
  • Provide crisis management and intervention.
  • Consistently follow-up with participants – Meeting face-to-face and via phone biweekly and conducting home visits monthly.
  • Ensure contract compliance and verify participants eligibility for program services.
  • Utilize evidence-based practices, such as motivational interviewing, trauma informed care, and harm reduction.
  • Network with community agencies for the purpose of obtaining information & coordinating service referrals.
  • Work closely with other Case Managers.
  • Linking the homeless with treatment for substance abuse and mental health services, as well as other resources that are needed, both within U1R and outside, by acting as a liaison among program participants, the landlord and partner agencies to enhance communication and service delivery.
  • Help to resolve issues and develop solutions for continued success.
  • Work closely with case managers, outreach workers, interns and volunteers to identify and access services and resources to help each participant meet their individual needs.
  • Help to resolve issues and develop solutions for continued success.
  • Facilitate Life Skills classes, as needed.
  • Maintain current documentation and records of encounters, assessments and referrals, as well as other statistical data required by the program, in HMIS and U1R Housing database.
  • Familiarity with community resources for homeless participants and procurement of new resources.
  • Attendance at community meetings related to homelessness in Dallas.
  • Attend weekly case management case conference.
  • Provide weekly update on case management services.
  • Other Duties as assigned by Director of Program Services.

KNOWLEDGE, SKILLS, AND ABILITIES

This section describes the knowledge, skills and abilities an employee in this position should currently possess. Please note: The knowledge, skills and abilities required for this position are not limited to this list.

  1. Knowledge of computers and software applications.
  2. Skill in organizing and prioritizing workloads to meet deadlines.
  3. Skill in telephone etiquette and paging procedures.
  4. Effective oral and written communication skills.
  5. Ability to communicate effectively with participants and service providers.
  6. Ability to adhere to safety policies and procedures.
  7. Ability to use good judgment and to maintain confidentiality of information.
  8. Ability to work as a team player.
  9. Ability to demonstrate tact, resourcefulness, patience and dedication.
  10. Ability to accept direction and adhere to policies and procedures.
  11. Ability to work in a fast-paced environment.
  12. Ability to react calmly and effectively in emergency situations.

PHYSICAL, MENTAL, AND SPECIAL DEMANDS

This section describes the physical, mental and other special demands of this job. Modifications to the manner in which this job may be performed will be reviewed periodically.

  1. Ability to work a 40-hour week.
  2. Ability to walk, sit and stand for long periods, up to 8 hours.
  3. Ability to use both hands in fine and gross manipulation of small tools (copier, computer, telephone).
  4. Ability to see well enough to read handwritten and typewritten material.
  5. Ability to hear and speak well enough to communicate via phone.
  6. Ability to spend 50% of working time outside in temperature varying from -0oF to 110o
  7. Ability to spend 90% working time in environment of continuous moderate voices and office machine noise typical for business office atmosphere.
  8. Ability to handle a variety of repetitive tasks.
  9. Ability to work with participants who may be mentally ill or inebriated.
  10. Ability to work evening hours and weekends as needed.

MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES

This section describes the machines, tools, equipment and other work aides an employee in this position must be able to use.

  1. Telephone
  2. Copy machine.
  3. Computer
  4. Calculator/10-Key
  5. Policies, procedures, plans, and program manuals.

 

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