Rental & Utility Assistance Application Process

(Haga clic aquí para la versión en español.)

VIRTUAL WALK-IN DATES: APPLICATIONS ACCEPTED FRIDAY, APRIL 3, 2020 AND SATURDAY APRIL 4, 2020 ONLY.

  • Complete the Under 1 Roof’s (U1R) Social Services Application. You have to open the application in Adobe Acrobat to complete and save it.
  • If you are using a mobile device or tablet, you will need to download Adobe Acrobat to complete the form.
  • Please include a working email and phone number in order to be contacted.
  • Submit your application (along with qualifying documents) Incomplete applications  or applications submitted without required document may experience processing delays or denied.
    • Below you will find the list of qualifying documents needed to receive assistance.
    • If you have these documents in an electronic version, proceed to upload.
    • Make sure the document name has no spaces or special characters. For example: NameApplication.pdf or Name_Application.pdf (correct); Name application.pdf (incorrect). The document will not upload propertly with spaces in the document name.
    • If you have these documents in a hard-copy version, please read below for instructions on how-to upload:
      • Download Microsoft Office Lens (Android / Apple) and scan your documents your email.
      • Download the documents to your device, then proceed to upload the documents
    • Please email Janet A jakorikin @ under1roofdallas.org for technical assistance.
  • PHOTOS & SCREENSHOTS from your phone will NOT be accepted.
  • Once your application is submitted, someone from our case management team will contact you via email or text message to schedule an interview.
  • In order to schedule an interview with our case management team, please download Zoom, a video conferencing app (HIPPA-compliant). Your interview will be conducted virtually through this app.
  • Once your interview is complete and qualifying documents are received and approved, Under 1 Roof’s Case Management Team will process your application.

Verify you have the complete application and supporting documents then upload your required files below. All documents MUST be uploaded below. Emailed applications and documents will not be reviewed. Under1Roof is committed to offering our clients excellent service. In order to maintain this standard, we need clients to have all required documents together in PDF format (no other format will be accepted) so each file can be efficiently processed. We thank you for your assistance in allowing us to assist as many as clients as possible.

Click or drag files to this area to upload. You can upload up to 10 files.
Only completed applications will be accepted. Be sure to submit the application and all supporting documents.

If you are receiving an error in the upload box, i.e. a red message, verify the document is a PDF (.pdf) and no spaces exist in the name of the document.

You will be notified of acceptance/denial via email or text message within 24-48 business hours of your virtual interview.

RENTAL ASSISTANCE                                                                                                              UTILITY ASSISTANCE

ID

ID

Social Security Card

Social Security Card

Copy of Lease (Signed)

Disconnection Notice

Proof of Income (Two Check Stubs)

Proof of Income (Two Check Stubs)

Benefit Documents (Food Stamps, SSI, etc.)

Benefit Documents (Food Stamps, SS, etc.)

One Year Ledger

One Year Ledger

Late Notice (If you have an Eviction Notice please make sure your property will accept rental payment)

3 Previous Utility Bills (Current and Last 2 Month’s Bill)

Proof of Extenuating Circumstances (Unemployment, Health, FMLA, etc.)

Proof of Extenuating Circumstances (Unemployment, Health, FMLA, etc.)

 

 

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